FRAUD ALERT 03/06/2024
A small number of RESCU Members have received phone calls from fraudsters posing as a credit union representative
THIS WAS NOT A RESCU EMPLOYEE AND RESCU DID NOT CONTACT ANY RESCU MEMBER
If you receive a call from someone claiming to be for Law Enforcement Credit Union, hang up and report this call to RESCU at 509-327-3244 or info@myrescu.org
account SECURITY
RESCU takes the security of your account and personal information seriously!
RESCU will never contact you to ask for your personal information, such as account number, full social security number, mailing address or phone number, as the credit union already has this information.
RESCU cannot take changes of address, email or phone numbers over the phone, text or fax. Account changes must be submitted to the credit union in writing via secure message or in person.
RESCU may respond to account change requests, via secure methods and password protected correspondence to the email on your account only.
RESCU staff does not refer to the credit union by any other name than RESCU or Responders Emergency Services Credit Union only.
If you believe you have received a concerning phone call or text and the caller claims to be RESCU or Responders Emergency Services Credit Union representative, please contact the credit union at 509-327-3244, Monday-Friday 8:00AM to 5:00 PM.
TYPES OF SCAMS
Gift Card Scams
If you are asked to purchase gift cards to receive a “refund” THIS IS A SCAM. Do not purchase the gift cards! Hang up on the caller, do not answer their phone calls.
Call a RESCU representative at 509-327-3244, Monday-Friday 8:00AM to 5:00 PM.
If RESCU representative is not available, call your local non emergency line and report to law enforcement.
Phone Scams
Consumers lose a lot of money to phone scams — sometimes their life savings. Scammers have figured out countless ways to cheat you out of your money over the phone, computer and text. In some scams, the caller acts friendly and helpful. In others, they might threaten or try to scare you. One thing you can count on is that a phone scammer will try to get your money or your personal information to commit identity theft. Don’t give it to the scam artist!
For additional information go to https://consumer.ftc.gov/articles/phone-scams
Text Messages & Phishing
Scammers use email or text messages to trick you into giving them your personal information. They may try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could gain access to your email, bank, or other accounts. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.
Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.
Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.
Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment.
They may:
Say they’ve noticed some suspicious activity or log-in attempts
Claim there is a request to change your account information; address, phone or email
Claim there’s a problem with your account or your payment information
Claims they refunded your account too much money
Say you must confirm some personal information
Include a fake invoice
Want you to click on a link to make a payment or receive a refund
Say you’re eligible to register for a government refund
Offer a coupon for free products
For additional information go to https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams
